Communication Research

It's a real pleasure to post this translation into Vietnamese by Nicy Nguyen of a post on Apologies and Excuses. For more information on such translations check out:  http://www.coupofy.com �          Latest Translations S? B�o Ch?a V� L?i Xin L?i By  Coupofy USA  on  August 12, 2015 in  English to Vietnamese The Communication Blog M?t di?n d�n cho ngu?i s? d?ng b?t k? c�c van b?n c?a t�i, nhung th?c s? cho b?t c? ai quan t�m d?n th�ng tin li�n l?c gi?a c�c c� nh�n, c�c nguy�n t?c co b?n c?a th�ng tin li�n l?c c?a con ngu?i, v� d? n�i tru?c c�ng ch�ng. 5.24.2008 T�i d� vi?t l?i do?n tr�n v? l?i di?n l� do cho c�c phi�n b?n ti?p theo c?a TICB v� t�i nghi r?ng n� c� th? c� �ch d? dang b�i ? d�y. S? kh�c bi?t gi?a b�i n�y v� m?t trong nh?ng ?n b?n l?n th? 11 l� di?u n�y ph�n bi?t r� r�ng hon v? l� do di?n c? v� l?i xin l?i c�ng th?o lu?n v? m?t s? t�nh ch?t d? hi?u qu? hon l?i xin l?i. Chu?n b? v?n d? cho cu?c d�m tho?i: Vi?...

Here�s a wonderful brief article on excuse making ( Psychology Today , August 2014, p. 22--doesn't seem to be online yet), a topic covered in the Interpersonal Communication Book and Interpersonal Messages by Amy Nordrum. Among the conclusions are these: (1)     Excuses work; they can often deflect/stave off/lessen retaliation. (2)      Too frequent excuses--such as self-handicapping excuses--will lead to a loss of faith. (3)    Effective excuses accomplish two goals: (a) they accept responsibility and offer assurances that this will not happen again and (b) they show empathy for the difficulties they caused.

  Conversation is something we engage in everyday, often without thinking about the process itself. Yet, there are conversations that may create difficulty, apprehension, and an uncertainty about how to proceed. Here are a few such conversational situations: small talk, making introductions, giving and receiving compliments, giving and receiving advice, making excuses, and offering apologies. What follows is a brief discussion of each of these conversational situations, some suggestions for making them go more smoothly and effectively, and brief exercises to practice the skills. As such it can easily be used as a unit in a course in Interpersonal Communication [or Introduction to Communication] and in fact much of this comes from my Interpersonal Messages, Interpersonal Communication Book, and 50 Communication Strategies books.   Small Talk Small talk is pervasive; all of us engage in small talk. Sometimes, we use small talk as a preface to big talk. For example, before a...